1. About C4Chess
C4Chess is an online chess learning platform providing training sessions, educational articles, a video library, demo class booking, student and parent dashboards, progress tracking, and reports. These Terms & Conditions govern your access to and use of our website, portal, and services.
The service is operated by [C4Chess legal entity name], [registered address]. By accessing or using the service you agree to these Terms and to our Privacy Policy.
2. Eligibility & Age Requirements
Children under 13 may not create their own account. In line with the U.S. Children's Online Privacy Protection Act (COPPA) and similar laws (e.g. China's PIPL and South Korea's PIPA for under-14s), accounts for children under 13 must be created and managed by a parent or legal guardian.
Users aged 13 to 17 may register only with the verifiable consent of a parent or legal guardian, consistent with the EU/UK GDPR (Article 8) and India's Digital Personal Data Protection Act, which require parental consent for children. Where local law sets a higher age of digital consent, that higher age applies.
By registering, you confirm that the age and date-of-birth information you provide is accurate, and that you meet the eligibility requirements for your country.
3. Accounts & Registration
You must provide accurate, current information and keep your login credentials confidential. You are responsible for activity under your account.
We may suspend or terminate accounts that violate these Terms, that are created with false information, or where required to protect users or comply with law.
4. Parental & Guardian Consent and Responsibility
Where a minor uses the platform, a parent or legal guardian must review and consent to these Terms and the Privacy Policy on the child's behalf, supervise the child's use, and may at any time review, correct, or request deletion of the child's personal data by contacting us.
We do not knowingly collect more personal data from a child than is reasonably necessary to provide the service, and we do not condition a child's participation on disclosing more information than necessary.
5. Acceptable Use & Community Safety
You agree not to misuse the platform, share copyrighted materials without authorization, harass or endanger other users, or engage in unlawful activity. Because the platform is used by children, conduct that risks the safety of a minor is strictly prohibited and may be reported to the relevant authorities.
We may moderate, remove content, or restrict features to keep the community safe.
6. Payments, Fees & Billing
Certain services require payment. Prices are shown before purchase and, where required by law, inclusive of applicable taxes. Access to paid services is granted after successful payment.
Where a purchase is made for or by a minor, the parent or guardian who consented to the account is responsible for authorizing payments.
7. Consumer Rights, Cancellation & Withdrawal
If you are a consumer in the European Union or United Kingdom, you have a statutory right to withdraw from a purchase of digital services within 14 days without giving a reason. Where you ask us to begin providing a digital service during the withdrawal period, you acknowledge that once the service has been fully performed you may lose the right to withdraw, and where it is partially performed you may be charged for the value of what has been provided.
These statutory rights are in addition to, and are not limited by, any other term of this agreement. Nothing in these Terms removes rights you have under mandatory consumer-protection law in your country.
8. Refunds
Except where you have a statutory right to a refund or withdrawal (see Section 7) or where a duplicate payment or technical payment error has occurred, payments are generally non-refundable. Contact us and we will handle refund requests in accordance with applicable consumer law.
9. Intellectual Property
All materials including videos, articles, lessons, and training content are the intellectual property of C4Chess or its licensors and are provided for your personal, non-commercial use only.
10. Third-Party Services
The platform relies on third-party providers (for example, authentication, hosting, and payment processing). Your use of those features may also be subject to the third party's terms. We are not responsible for third-party services outside our control.
11. Disclaimers & No Guarantees
The service is provided on an "as is" and "as available" basis. C4Chess does not guarantee specific chess results, ratings, or uninterrupted availability, to the extent permitted by law.
12. Limitation of Liability
To the maximum extent permitted by applicable law, C4Chess is not liable for indirect, incidental, or consequential damages. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under the law of your country (including liability for death or personal injury caused by negligence, or for fraud).
13. Governing Law & Dispute Resolution
These Terms are governed by the laws of [governing jurisdiction], without prejudice to the mandatory consumer-protection rights available to you in your country of residence. Where required by local law, you may bring proceedings in the courts of your own country.
14. Changes to These Terms
We may update these Terms from time to time. Where changes are material, we will provide notice and, where required, seek renewed consent. The "Last updated" date shows the current version.
15. Contact
Questions about these Terms can be sent to support@c4chess.com. Privacy-specific requests can be sent to privacy@c4chess.com. Website: www.c4chess.com.